Swiss Import Services Sàrl

Privacy Policy

Last updated: January 2025 — Compliant with Swiss nFADP & GDPR

1. Introduction

Swiss Import Services Sàrl ('we', 'us') is committed to protecting your personal data. This privacy policy describes how we collect, use and protect your data in accordance with the new Federal Act on Data Protection (nFADP), in force since 1 September 2023, and the General Data Protection Regulation (GDPR) for residents of the European Economic Area. By using our website or contacting us, you accept the practices described herein.

2. Data Controller

The controller responsible for processing your personal data is:

CompanySwiss Import Services Sàrl
AddressRoute du Mandement 125 Satigny, Switzerland
Phone+41 76 602 08 05
Emailcontact@swissimport-services.ch

3. Data Collected

We collect the following categories of data:

  • Identification data : Name, surname, postal address, email address, phone number.
  • Navigation data : IP address, browser type, operating system, pages visited, connection date and time.
  • Commercial data : Vehicle preferences, enquiry history, correspondence relating to purchase or rental.
  • Payment data : Payments are made in the garage at the time of vehicle handover. No banking or card data is collected through the website.
  • Contact form data : Name, email, phone, subject and message content.

4. Purposes and Legal Bases

Purpose

Responding to your contact enquiries

Legal basis

Legitimate interest / Contract performance

Purpose

Processing reservations and sales

Legal basis

Contract performance (Art. 6 GDPR / nFADP)

Purpose

Commercial communications (newsletter)

Legal basis

Explicit consent (opt-in)

Purpose

Website improvement and audience analysis

Legal basis

Legitimate interest / Consent (analytics cookies)

Purpose

Legal obligations (accounting, taxation)

Legal basis

Legal obligation (CO, LIFD)

5. Data Recipients

Your data may be shared with the following processors:

  • Vercel Inc. (hosting) : Website hosting — EU/US servers with contractual guarantees.
  • Google LLC (analytics) : Audience analysis via Google Analytics 4 — anonymised data, with your consent.
  • Supabase Inc. (database) : Customer data storage — EU servers.
  • Legal authorities : Where required by law or court order.

6. International Data Transfers

Some of our processors (Vercel, Google, Stripe) are based in the United States. These transfers are governed by standard contractual clauses approved by the European Commission and equivalent safeguards recognised by the FDPIC. Swiss Import Services Sàrl ensures that your data always benefits from an adequate level of protection.

7. Retention Periods

Contact data (form)3 years from last contact
Contractual data (purchase/rental)10 years (CO accounting obligations)
Navigation data (logs)Maximum 12 months
Analytics cookies13 months (GDPR maximum)
Payment dataProcessed by Stripe — not retained by Swiss Import Services Sàrl

8. Your Rights

Under the nFADP and GDPR, you have the following rights:

Right of access

Obtain a copy of your data.

Right to rectification

Correct inaccurate or incomplete data.

Right to erasure

Request deletion of your data ('right to be forgotten').

Right to object

Object to certain processing, particularly for marketing purposes.

Right to data portability

Receive your data in a structured, readable format.

Right to restriction

Request a temporary suspension of processing.

Withdrawal of consent

Withdraw your consent at any time without retroactive effect.

Right to lodge a complaint

With the FDPIC (Switzerland) or a supervisory authority.

To exercise your rights, contact us at: contact@swissimport-services.ch. We will respond within 30 days.

9. Cookies

Our website uses cookies to improve your browsing experience.

Essential cookies

Required

Required for the website to function (session, security, language preferences). No consent required.

Analytics cookies

Consent required

Google Analytics 4 — anonymised audience measurement. Enabled only with your consent.

Marketing cookies

Consent required

Personalised advertising. Enabled only with your explicit consent.

You can manage your cookie preferences at any time through your browser settings.

10. Data Security

Swiss Import Services Sàrl implements appropriate technical and organisational measures: SSL/TLS encryption, role-based access controls, secure authentication, certified hosting. In the event of a data breach, you will be notified in accordance with Art. 24 nFADP within 72 hours.

11. Minors

The website swissimport-services.ch is intended for an adult audience. We do not knowingly collect data from minors under 18 years of age. If you believe that a minor has provided us with their data, please contact us at contact@swissimport-services.ch.

12. Policy Updates

Swiss Import Services Sàrl reserves the right to modify this privacy policy at any time to comply with legislative changes. The version in force is the one published on this page.

13. Supervisory Authority

If you believe that the processing of your data constitutes a violation of the nFADP, you may lodge a complaint with:

AuthorityFederal Data Protection and Information Commissioner (FDPIC)
AddressFeldeggweg 1, 3003 Berne, Switzerland
Websitewww.edoeb.admin.ch